User Guide

Thank you for visiting DAMTONE. This website introduces our brand and products. Purchases are made through our official marketplace stores — this website itself does not take orders or payments.

How to purchase

  1. Browse products on this website and find your favorites.
  2. Each product page links to our official stores on online marketplaces (Naver Smart Store).
  3. Complete your order on the marketplace. Ordering, payment, delivery, and returns are all handled under that marketplace’s policies.

※ Product color, texture, etc. may look different from the actual item due to the nature of the computer display.

Delivery

Delivery is handled by the marketplace where you place your order. Shipping fees and estimated delivery dates follow the store’s policy shown at checkout.

Payments

All payments are processed securely by the marketplace at the time of purchase. This website does not collect or process any payment information.

Cancel / Exchange / Refund

Cancellations, exchanges, and refunds follow the policy of the marketplace where you purchased the product. We carefully check the quality of every product; if you receive a defective item, please request an exchange or refund through the marketplace, or contact us by e-mail.

Contact

For product questions, distribution, wholesale, or partnership inquiries, please reach us by e-mail. We will reply as soon as possible during business days.